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PRIVACY POLICY
Effective Date: (This policy takes effect on the date specified below.)

At Renew AI (“Company,” “we,” or “us”), we are committed to protecting the privacy of users (“you,” “your,” or “user(s)”) of our mobile applications (collectively referred to as the “App(s)”). This Privacy Policy explains how Renew AI collects, uses, shares, and safeguards information within these App(s). It also describes your rights and how you can contact us if you have any questions regarding your personal data.

In this policy, Personal Data refers to any information that can directly or indirectly identify an individual.

If you have any questions or need more information, please contact us at info@renewai.net.

1. INFORMATION WE COLLECT

  1. Information You Provide Directly

    • Account Information: If the App(s) require account creation, we may collect information such as your name, email address, and password.

    • Contact Information: When you contact us for support, feedback, or any other inquiries, we may collect information you choose to provide (name, email, phone number, etc.).

  2. Information Collected Automatically

    • Device Information: Technical details about your device such as model, operating system version, unique device identifiers (IDFA, Android Ad ID, etc.), browser type, and language preferences.

    • Usage Data: Information about how you interact with the App(s) (screens viewed, clicks, session duration, timestamps, error reports, and other diagnostic data).

    • Location Data: Depending on the features of the App(s) and with your explicit permission, we may collect your location (via GPS, IP address, or similar location-tracking technologies) to provide location-based services.

  3. Information from Third-Party Sources

    • We may obtain additional data about you from third-party partners, service providers, or analytics providers to help us improve our services or better understand our users.

2. HOW WE USE YOUR INFORMATION

  1. To Provide and Improve Our Services

    • We use your information to operate the core functionalities of the App(s), enhance user experience, develop new features, fix bugs, and offer customer support.

  2. Personalization

    • We may analyze your usage data to offer personalized content, advertisements, or recommendations that align with your interests.

  3. Analytics and Performance

    • We use analytics data to understand App performance, user engagement, and technical issues. This helps us generate reports and insights to refine our services.

  4. Legal Compliance

    • We may process your data to comply with legal obligations, respond to lawful requests, protect our legal rights, or investigate potential fraud or misuse.

3. INFORMATION SHARING

  1. Service Providers

    • We may share your data with third-party providers (hosting, analytics, customer support, technical infrastructure, etc.) who process the data on our behalf and in accordance with this Privacy Policy.

  2. Business Transfers

    • In the event of a merger, acquisition, asset sale, bankruptcy, or other business transaction, your data may be transferred or disclosed as part of the transaction.

  3. Legal Requirements

    • We may disclose your data if required by law or to respond to lawful requests by public authorities.

  4. With Your Consent

    • We will share your data when we have your explicit permission to do so, and only under the conditions you have agreed to.

4. COOKIES AND SIMILAR TECHNOLOGIES

  • Our App(s) and related web pages may use cookies or similar tracking technologies (SDKs, pixel tags, etc.).

  • We utilize these technologies to personalize your experience, measure App performance, and optimize our marketing.

  • You can disable or remove cookies through your device or browser settings, but note that some features of the App(s) may not function properly if cookies are disabled.

5. DATA SECURITY

  • We implement reasonable technical and administrative measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures may include encryption, firewalls, and access controls.

  • However, no system or method of data transmission over the internet or mobile networks can be guaranteed to be 100% secure, and we cannot ensure or warrant the absolute security of any information transmitted to or from the App(s).

6. INTERNATIONAL DATA TRANSFERS

  • Renew AI may store or process your data in various countries.

  • When transferring data internationally, we take additional steps as required by applicable data protection laws (e.g., contractual safeguards under the General Data Protection Regulation (GDPR) in the European Union).

7. DATA RETENTION

  • We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable legal requirements.

  • Once these purposes are met or legal obligations end, we securely delete or anonymize your data.

8. CHILDREN’S PRIVACY

  • Our App(s) are not intended for children under the age of 13.

  • If we learn that a child under 13 has provided us with personal data, we will take steps to delete such information as soon as possible.

  • If you are a parent or guardian and believe your child has provided us with personal data, please contact us at info@renewai.net.

9. THIRD-PARTY LINKS AND SERVICES

  • Our App(s) may contain links to third-party websites or services.

  • These external platforms have their own privacy policies, and we are not responsible for their content or practices.

  • We encourage you to review their privacy policies before using any of their services or sharing any personal data.

10. YOUR RIGHTS

  • Access: You have the right to request access to the personal data we hold about you.

  • Rectification: You have the right to request that incorrect or incomplete data be corrected.

  • Erasure: To the extent permitted by law, you may request the deletion of your data.

  • Restriction: You may request that we restrict the processing of your data.

  • Portability: You have the right to receive a copy of your data in a structured, commonly used, and machine-readable format, and to have it transferred to another controller.

  • Objection: You may object to certain types of data processing, including direct marketing.

  • Consent Withdrawal: If processing is based on your consent, you can withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, please contact us at info@renewai.net. We may request additional information to verify your identity.

11. CHANGES TO THIS PRIVACY POLICY

  • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

  • If we make material changes, we will notify you through the App(s) or by other means before the changes take effect.

  • Your continued use of our App(s) after these changes become effective means you acknowledge the updated policy.

12. CONTACT US

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at:

Renew AI
Email: info@renewai.net

We are committed to addressing any inquiries or issues promptly and in accordance with applicable laws.

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